CRM Buildout
What is a CRM?
CRM stands for Customer Relationship Management. Sounds like it’s just a glorified contact list, right? Well, CRMs log touch points made by your sales reps including emails, phone calls, voicemails, and even in-person meetings. You can also note what stage a lead my be in your sales process in order to reach out to them at the right time with the right offer in order to close more leads…the smart way. At Market House, we help businesses develop effiecency and increase profits through the use of effective CRM strategies.
Increase customer retention and your profits!
Gain customer knowledge
Be more organized
Optimize customer interactions
Our CRM plan of action!
Our product offering for CRM business development comes in 3 stages: CRM Consulting, Implementation, and Training/Support.
01 Consulting
Before we begin, we will spend time diving deep into your current business processes, as well as exploring the needs you have moving forward. This is your time to present all the needs and wishes you have for your CRM.
02 Implementation
03 Training
04 Ongoing support
You will have 2 hours each month to meet with your account manager. Use this time to uncover new ways to use your CRM. We will also assist with any changes needed during this hour. Any additional work or development will be billed hourly.
CRMs are for every business of any size
If you are thinking, “CRMs are for big companies, I am a small business,” think again! We recommend that no matter the size of your company, you should be utilizing a CRM. Everyone can gain from customer retention and great profits, right?
Website
The forms and other lead generation strategies used on your site can tie into your CRM
Social Media
Integrate all your social media marketing efforts back into your CRM with ease
Phone calls
Integrating your sales calls into your CRM give your better followup and clean data in order to grow
Chats
Adding live chats into your CRM gives you even more information and follow up on your clients
Are you sending out mail to clients or leads? Track that touch point by integrating that into your CRM
See every email you or other team members send to clients or leads to insure proper followup